IT services

For me IT is not “just a job” but also a passion.   A passion that started in 1999 when I bought my 1st Windows PC and has led me to places I never thought it would. For the next 14 years I struggled to get any IT work due to rampant experience discrimination within British Industry.

After gaining my MCITP Enterprise Desktop Support Technician (Windows 7) and a SVQ3 IT Professionals qualification I finally got my break in 2014 when I was hired on what was, effectively, a zero-hour contract.

Cliq-Tek LTD

After 12 months with this company I got my 1st freelance contract. For this contract I used an umbrella organization to “manage” my income, something that I never wanted to do again as I felt that while the fee they charged was reasonable an “Employment costs” on my payslip wasn’t (especially as no-one at the organization could explain what these were!!) The result was Cliq-Tek Ltd, a VAT registered company that allows me to manage my income from contracts’.

Since 2014 I have worked for a wide variety of clients, including Tesco, Tesco Bank, NHS24, BT Engage, Fujitsu, Menzies Distribution, LearnDirect & Capito. My current contract is with Computacenter providing 2nd line support for Ofsted. Within these contracts I have held various position’s such as deployment engineer, deployment team leader, floorwalker & customer engineer.

IT Support

Prior to setting up Cliq-Tek I was a sole trader providing IT support to friends, family, neighbours and businesses in my local area.

I am also a volunteer with Reusing IT, a computer reuse charity I have been involved in since 2003 that provides refurbished computers to various projects in Africa as well as charitable organizations and low income families in Scotland.

Through my voluntary work with Reusing IT I have been involved in deployments in Sierra Leone (in a joint project with Mercy Ships) and Kenya as well as being involved in a project with West Lothian Council to provide computers to low income families in this area. The joint project with Mercy Ships did not only involve managing a Windows XP deployment in Sierra Leone but was a 9-month trip where I was also involved in providing IT support on board ship before, during and after in Sierra Leone.

If you are looking for cost effective IT support or if you have an IT contract that you require filling please visit the contact page.